Avantix is committed to delivering high-quality organisational transformation, performance improvement and related professional services through an effective quality management system that supports client satisfaction, dependable delivery and continual improvement.
To achieve this, Avantix commits to:
- determine, understand and consistently meet applicable client, statutory, regulatory and contractual requirements, including those relevant to defence and security-related engagements;
- establish, monitor and review quality objectives and performance measures to support effective decision-making and continual improvement;
- maintain and continually improve a process-based quality management system that promotes effective planning, controlled delivery, governance and assurance;
- ensure our people are competent, supported and aware of their responsibilities so that services are delivered professionally, securely and consistently;
- apply risk-based thinking to service delivery and business operations so that quality, compliance, confidentiality and reliability are maintained;
- select, manage and review suppliers, associates and partners to ensure externally provided services and inputs meet required standards; and
- seek feedback, monitor performance and use lessons learned to improve client satisfaction, service quality and business effectiveness.
This policy is endorsed by the Chief Executive Officer of Avantix Limited, is communicated throughout the organisation and to relevant external providers, and is reviewed periodically to ensure it remains appropriate to the purpose, context and strategic direction of the business.
Mark Fenton
May 2026